In every company, no matter how well organized, it can happen that a mistake occurs, a promise is not kept 100% or something is simply overlooked. If this has happened to you, please let me know. As branch manager, I feel responsible for ensuring that all customers are extremely satisfied with our services. With your information, you give us the chance to identify any errors or weak points in order to achieve our goal of optimized service quality.
Of course, we also look forward to your praise if you particularly liked our service.
Thank you very much.
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